Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also outlines the procedures followed to ensure the privacy of your information. Finally, it specifies the options available to you regarding the collection, use, and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information related to you will be used as described in this Privacy Policy. We will collect information only when necessary or when it is directly relevant to our dealings with you.
We will retain your data as required by law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous during your visit and is only revealed if you have a personal account and log in with your username and password.
We may need to collect your information if you wish to place an order to purchase a product from our website.
We collect, store, and process the data necessary to follow up on your purchase, handle any potential claims, and provide you with our services. We may collect personal information including, but not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card information.
We use the information you provide to process your orders and provide you with services and information displayed on our website that you request. Additionally, we use this information to manage your account, verify your financial transactions, audit data downloads from the website, identify site visitors, improve page design and/or content, and customize them for users. We may also conduct demographic research and send useful or requested information such as details about products and services, provided you do not object to being contacted. Communication may occur via email. If you prefer not to receive promotional or marketing communications, you may opt out at any time.
We may share your name and address with a third party for the purpose of delivering your order (e.g., delivery personnel or suppliers).
We may store details about your current order on our website, but for security reasons we cannot retrieve them directly. By logging into your account, you can view your purchase details and manage your address information. You are responsible for maintaining confidentiality when accessing your personal data and must not share it with unauthorized parties. We are not responsible for misuse of passwords unless it results from our error.
We may use your personal information for surveys and marketing research, based on your consent, for statistical purposes while ensuring full confidentiality. You may opt out at any time. Survey responses are not shared with third parties. Your email address is disclosed only if you choose to participate in competitions. Survey responses are stored separately from your email.
We may send you information about us, our website, our products, services, sales, offers, newsletters, or information related to our affiliated companies or partners. If you do not wish to receive such information, you may click the “unsubscribe” link included in any email. We will stop sending such communications within seven business days of receiving your request. We may contact you if further clarification is needed.
We may use anonymous data, while maintaining full privacy, for purposes such as verifying user locations, tracking visits to the site or links within emails, and providing such anonymized data to third parties (e.g., publishers). This data cannot personally identify you.
For any competitions, we use your data to notify winners and announce offers. Additional details can be found in the terms and conditions of each competition.
We may transfer your information to companies within our group or to agents and contractors who assist us with transactions according to this Privacy Policy. For example, we may use third parties to deliver products, collect payments, conduct statistical or marketing research, or support customer service. We may also share information with third parties for fraud protection and credit risk reduction. If our company or part of it is sold, we may transfer our databases, including your personal information.
Except as stated in this Privacy Policy, we will not sell or disclose your personal data to third parties without your prior consent unless required by law or necessary for the purposes outlined in this policy.
The website may contain third-party advertisements or links to other sites. We are not responsible for the privacy policies or content of those third-party websites, nor for any third party to whom we transfer your data in accordance with this policy.
Accepting cookies is not a requirement for visiting the website. However, certain features such as the shopping cart and placing orders cannot function without enabling cookies.
Cookies are small text files that allow our server to identify your device as a unique user when visiting specific pages. Your browser stores these files on your device. Cookies may be used to detect your IP address, saving you time while browsing or revisiting the site.
We use cookies for your convenience (for example, remembering your identity when modifying your cart without re-entering your email), not to collect additional personal information for marketing purposes.
You may configure your browser to reject cookies, but doing so may limit your ability to use the website fully.
We confirm that our use of cookies does not contain personal or private information and is virus-free.
This site uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyze how users use the website. The information generated (including your IP address) may be transmitted to Google servers in the United States for storage. Google uses this information to evaluate website usage, compile reports, and provide other related services. Google may share this information with third parties if required by law or if third parties process the data on Google's behalf. Google will not associate your IP address with other data it holds.
You can refuse cookies through your browser settings, but this may prevent you from fully using the website. By using this site, you consent to Google processing your data as described above.
We use appropriate security technologies and procedures to prevent unauthorized or unlawful access to, loss of, or destruction of your information. When we collect data through the website, we store your personal information on secure servers protected by firewalls.
When collecting payment card details electronically, we protect them using encryption technologies such as Secure Socket Layer (SSL). While we strive to protect your information, we cannot guarantee 100% security. We strongly advise against sending credit or debit card details via unencrypted electronic communication.
We implement physical, electronic, and procedural safeguards around the collection, storage, and disclosure of your information. Our security procedures may require us to verify your identity before disclosing personal information to you.
You are responsible for protecting your password and device from unauthorized use.
If you have concerns about your data, you have the right to request access to the personal data we hold about you or that you previously provided to us. You may request correction of any inaccuracies in your personal data free of charge. You also have the right at any time to ask us to stop using your personal data for direct marketing purposes.